1. Introduction
Welcome to the privacy policy for NP & US Accountants Ltd (operating [https://npus.co.uk](https://npus.co.uk)). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or engage our professional services, and tell you about your privacy rights and how the law protects you.
2. Important Information and Who We Are
NP & US Accountants Ltd is the data controller and is responsible for your personal data. If you have any questions about this privacy policy or our data protection practices, please contact us:
- Full Company Name: NP & US Accountants Ltd (Company No. 08588107)
- Email Address: info@npus.co.uk
- Postal Address: 4 Lytton Road, New Barnet, Herts, EN5 5BY
- Telephone Number: +44 (0) 20 3468 8788
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
3. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: Includes first name, last name, username or similar identifier, and title.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes bank account and payment card details (required for client engagement and billing).
- Corporate & Tax Data: Financial statements, payroll records, VAT details, and National Insurance numbers provided to us to perform our accountancy and tax consultancy services.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Includes information about how you use our website, products, and services.
4. How We Collect Your Data
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms on
npus.co.uk(such as our “Get a Free Quote” or contact forms) or by corresponding with us by post, phone, email, or face-to-face. - Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.
5. How and Why We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
| Purpose / Activity | Type of Data | Lawful Basis for Processing |
| To register you as a new client | Identity & Contact | Performance of a contract with you |
| To provide accountancy, payroll, VAT, and tax filing services | Identity, Contact, Financial, Corporate & Tax | Performance of a contract with you |
| To manage our relationship with you (notifying you about changes to our terms or policy) | Identity & Contact | Performance of a contract / Necessary to comply with a legal obligation |
| To administer and protect our website (troubleshooting, data analysis, system maintenance) | Identity, Contact & Technical | Necessary for our legitimate interests (running our business, provision of IT services, network security) |
| To use data analytics to improve our website and marketing | Technical & Usage | Necessary for our legitimate interests (to keep our website updated and relevant) |
6. Disclosures of Your Personal Data
We may share your personal data with the parties set out below for the purposes specified in the table above:
- Government authorities: HM Revenue & Customs (HMRC), regulators, and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
- Companies House: Public filings of statutory accounts and confirmation statements as legally mandated for your business entity.
- Professional bodies: The Institute of Chartered Certified Accountants (ACCA) or legal advisors as necessary for professional compliance.
- Third-party service providers: Cloud accounting software providers, secure IT backup systems, and SMTP email mailers used to handle regular communication securely.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
8. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. Under UK tax law, we are legally required to keep basic information about our clients (including Contact, Identity, Financial, and Transaction Data) for seven years after they cease being clients.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to the processing of your personal data.
- Request restriction of processing your personal data.
- Request the transfer of your personal data.
- Right to withdraw consent at any time.
If you wish to exercise any of the rights set out above, please contact us at info@npus.co.uk.